This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
New Year, New Career – a rewarding one!
If you have what it takes to lead, develop and motivate a team a high performing team, this role is for you!
Looking for a great work life balance? You have come to the right place, as we are only open MONDAY to FRIDAY 8:30-5:30 and don’t work Bank Holidays!
Your new job description:
The role will manage a team of staff which include a mix of homeworkers and office at our Burnley site.
Liberata is an AWARD WINNING outsource company, this means you will support us to work alongside our clients to ensure we are caring for our customers whilst delivering contractual agreements.
Work alongside a fantastic support team, whose key drivers are to look after our colleagues and our customers!
Daily satisfaction going home knowing that you have led a team who look after customer’s, some highly vulnerable and YOUR TEAM have made a difference to them! It’s not a standard customer services as we are a CARE CENTRE and not a call centre!
Travel to other Liberata sites maybe required from time-to-time.
What’s in it for you!
What we expect from you:
Key Deliverables:
Key Tasks:
What’s in it for you!
Not only do you get to join an award-winning business, you are joining at an exciting time as we are reviewing and developing our services!
Liberata is committed to creating opportunities for its employees, its clients and its shareholders. Our employees are motivated, and we realise their potential, challenging them to learn and to embrace new skills. Our passion for process and an intense client focus ensures that we deliver an award-winning service with our call centre agents being an integral part of our team.
Security vetting and checks:
If you are successful, you will need to comply with the government’s Baseline Personnel Security Standard Verification process, this includes a basic criminal record check which will identify any “unspent” convictions and a financial probity check which will check if a CCJ, IVA, Bankruptcy, Decree in Scotland, Administration Order appears on a credit file, if you are unable to meet these requirements your offer may be revoked.
The Company
Liberata is a leading business service provider to public and private sector organisations throughout the UK. We pride ourselves in revolutionising our clients operations using our expertise and innovative solutions across a wide range of services, including Revenues & Benefits, Finance and Accounting, HR & Payroll and Customer Services. Our aim is to work in partnership with our clients to assist them in becoming more efficient; leveraging our best in class business process outsourcing and operational transformation expertise.
Liberata is committed to creating opportunities for its employees, its clients and its shareholders. Our passion for process and an intense client focus ensures that we deliver an award winning service and our entire workforce are encouraged to demonstrate our company values.
Liberata aims to give each employee the opportunity to make a real difference; be involved in shaping the growth of the business and encourage you to try new things! If you are hardworking, enthusiastic and seeking a challenge we are the organisation for you.
The Benefits
Liberata will provide the opportunity for you to develop your skills and experience with a leading supplier of services and software to public and private organisations across the UK.
For the full list of benefits, please click here, but below is a taste of what we offer:
Life
assurance
Equivalent to 4 times annual salary
pension
scheme
Contribute up to 6% and the company will match the contribution
Professional development
Support towards gaining professional qualifications
Reward
scheme
A wide range of benefits, rewards and discounts
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