Life assurance
Pension scheme
Professional development

ER Specialist

Salary Competitive salary and benefits package
Location National - base location will be discussed at interview
{Mergefield Value}
{Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

The Vacancy

We wish to recruit a highly skilled and motivated ER Specialist to join the team.  Reporting to a HR Business Partner the role will be responsible for working as part of the HR Operations Team to deliver a high quality and effective advisory service.  This is a nationwide role and there will be a requirement to travel to Liberata / Client offices, but a large proportion of the post holder’s time could be spent working remotely. 

The remit of the role includes the management of employee relations casework, the analysis of data to identify trends and the implementation of proactive strategies which promote positive employee relations and ensure managers have the knowledge and skills to handle employee issues effectively.

This role requires an individual with a proven track record of successfully managing multiple complex employee relations cases and providing training and support to managers on best practice.  The individual must have strong communication skills, excellent attention to detail and the ability to develop relationships with stakeholders at all levels.    

Key tasks and responsibilities:

  • Act as the first point of contact for managers with employee relations queries including probation, investigation, discipline and grievance, complex absence cases, performance and flexible working requests.
  • Management of employee relations case work (up to and including dismissal) ensuring all cases are managed efficiently, effectively and in line with company policies and employment legislation.
  • Proactive management of absence in liaison with Occupational Health and H&S/Wellbeing programmes; reducing absence and associated costs.
  • Work in partnership with external providers such as Legal Advisors and Occupational Health to gain professional advice to support in case management.
  • Maintaining records of case management and assisting with the analysis of this data to identify trends and develop mitigation strategies.
  • Upskill and coach managers to independently conduct employee relations casework based on the circumstances of the case and business risk.
  • Creating and delivering training workshops for managers to enhance understanding of best practice.
  • Contribute to the creation of new policies and the review of existing policies in line with business need ensuring alignment with UK legal and regulatory requirements.
  • Lead or support on HR projects.

Essential Qualifications and Experience:

  • CIPD level 5 or comparable business experience. 
  • A broad range of experience at HR Advisor/HR Officer level and proven ability to manage multiple complex employee relations cases (up to and including dismissal).
  • Excellent verbal and written communication skills with the ability to provide concise and clear advice.
  • Experience of reviewing and developing people policies.
  • Ability to analyse data in order to identify trends and propose solutions.
  • Experience of upskilling managers through coaching and the delivery of training on HR processes.
  • Knowledge of current employment law.
  • Proven ability to build effective relationships with stakeholders at all levels of the business.
  • Experience of working in a unionised environment is desirable.

 

The Company:

Liberata is a leading business service provider to public and private sector organisations throughout the UK.  We pride ourselves in revolutionising our clients operations using our expertise and innovative solutions across a wide range of services, including Revenues & Benefits, Finance and Accounting, HR & Payroll and Customer Services.  Our aim is to work in partnership with our clients to assist them in becoming more efficient; leveraging our best in class business process outsourcing and operational transformation expertise. 

Liberata is committed to creating opportunities for its employees, its clients and its shareholders.  Our passion for process and an intense client focus ensures that we deliver an award winning service and our entire workforce are encouraged to demonstrate our company values Accessible - Curious – Expert (ACE)

Liberata aims to give each employee the opportunity to make a real difference; be involved in shaping the growth of the business and encourage you to try new things! If you are hardworking, enthusiastic and seeking a challenge we are the organisation for you. 

The closing date for this vacancy is: 23rd January 2025

Interviews: week commencing 27th January 2025

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

To comply with the government’s Baseline Security Personnel Standard Verification process, this role is subject to completion of a Disclosure and Barring Service check.

The Company

Liberata is a leading business service provider to public and private sector organisations throughout the UK. We pride ourselves in revolutionising our clients operations using our expertise and innovative solutions across a wide range of services, including Revenues & Benefits, Finance and Accounting, HR & Payroll and Customer Services. Our aim is to work in partnership with our clients to assist them in becoming more efficient; leveraging our best in class business process outsourcing and operational transformation expertise.

Liberata is committed to creating opportunities for its employees, its clients and its shareholders. Our passion for process and an intense client focus ensures that we deliver an award winning service and our entire workforce are encouraged to demonstrate our company values.

Liberata aims to give each employee the opportunity to make a real difference; be involved in shaping the growth of the business and encourage you to try new things! If you are hardworking, enthusiastic and seeking a challenge we are the organisation for you.

The Benefits

Liberata will provide the opportunity for you to develop your skills and experience with a leading supplier of services and software to public and private organisations across the UK. 

For the full list of benefits, please click here, but below is a taste of what we offer:

Life
assurance

Equivalent to 4 times annual salary

pension
scheme

Contribute up to 6% and the company will match the contribution

Professional development

Support towards gaining professional qualifications

Reward
scheme

A wide range of benefits, rewards and discounts

Alternatively, please sign in with...

Published

Not Published

Closing

in X days

{Expiry}