Life assurance
Pension scheme
Professional development

Benefits Officer

Salary £22,010 or (£22,010 to £22,381 with London Waiting)
Location Home worker - Hounslow
{Mergefield Value}
{Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

We have an opportunity for Benefits Assessors Level 1. The main purpose of the role will be to process applications for free school meals, school uniform grants and crisis awards and liaise with residents, schools and suppliers. The opportunity is full time and permanent and can be either homeworking or hybrid working from Hounslow House. 

Key tasks and responsibilities:

  • Process applications for free school meals, school uniform grants and crisis support awards.
  • Ensure awards are determined accurately and within service level agreements.
  • Ensure requests for supporting evidence are clear and concise.
  • Maximise entitlement to other welfare benefits including council tax support and discretionary housing payments.
  • Ensure that the Performance Management tool is completed accurately, and weekly performance information is provided to the Line Manager in a timely manner.
  • Participate in weekly and monthly employee review meetings.
  • Ensure knowledge is kept up to date in relation to Liberata policies and procedures.

Essential Skills and Attributes:

  • Educated to GCSE level or equivalent with minimum 5 grades A-C   including English and Maths.
  • Experience\understanding in meeting targets and developing own performance.
  • Competency in use of various IT systems.
  • Good verbal and written communication skills

Liberata is a leading business service provider to public and private sector organisations throughout the UK. We pride ourselves in revolutionising our clients operations using our expertise and innovative solutions across a wide range of services, including Revenues & Benefits, Finance and Accounting, HR & Payroll and Customer Services. Our aim is to work in partnership with our clients to assist them in becoming more efficient; leveraging our best in class business process outsourcing and operational transformation expertise.

Liberata is committed to creating opportunities for its employees, its clients and its shareholders. Our passion for process and an intense client focus ensures that we deliver an award winning service and our entire workforce are encouraged to demonstrate our company values.

Liberata aims to give each employee the opportunity to make a real difference; be involved in shaping the growth of the business and encourage you to try new things! If you are hardworking, enthusiastic and seeking a challenge we are the organisation for you.

Liberata will provide the opportunity for you to develop your skills and experience with a leading supplier of services and software to public and private organisations across the UK. 

For the full list of benefits, please click here, but below is a taste of what we offer:

Life
assurance

Equivalent to 4 times annual salary

pension
scheme

Contribute up to 6% and the company will match the contribution

Professional development

Support towards gaining professional qualifications

Reward
scheme

A wide range of benefits, rewards and discounts

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